What is Conscientiousness?

Why is Conscientiousness Important in Hiring Decisions?

Conscientiousness and reasoning ability are the top two key measures when predicting job fit and high performance. Conscientiousness is a personality trait that has proven critical in evaluating candidates and selecting new employees. Paul R. Sackett and Philip T. Walmsley of the University of Minnesota – found that conscientiousness was by far the most highly sought after personality attribute for job applicants.

On the surface, the importance of Conscientiousness is obvious.  A good employee will be honest and treat others with integrity. This is important in jobs that deal with customers and suppliers. It is particularly important for jobs where the employee has access to a customer’s residence (i.e. plumbers, electricians, HVAC, senior care workers) and/or access to a customer’s personal and financial information like credit cards or social security numbers.

Going a step deeper, Conscientiousness gives us insight into how the candidate will deal with team mates, customers, and suppliers. Integrity is all about one’s moral compass. An individual with high integrity does the right thing even when others aren’t looking, or if it’s inconvenient for the individual. That personality trait builds confidence and trust from others, having a positive impact on personal productivity and the reputation of the organization.

The last phrase in the definition above is “and to follow rules”.  We all want employees who will follow our organization’s policies, comply with their supervisor’s direction, and adhere to important processes. This may be as simple as showing up for work on time. A YouGov poll found that one in five Americans (19 percent) are late for work at least once a week.  SHRM estimates that employee tardiness costs businesses in the U.S more than $3 billion annually.

With more employees working at home, conscientiousness is an important consideration.  For many organizations, this may become a permanent option.  You might be interested in our article  Do Your Employees Have What It Takes to Work at Home?

When managers clearly communicate job expectations, an employee with high conscientiousness will focus on meeting and exceeding expectations.  They are responsible, act with integrity, and bring value to your organization.